Shipping policy

Shipping Policy

Thank you for shopping with us. This Shipping Policy outlines how orders are processed, shipped, and delivered. By placing an order with our store, you agree to the terms described below.

Order Processing

All orders are processed within 1–5 business days after payment is successfully completed. Orders are processed Monday through Friday, excluding major holidays. Once your order has been processed and shipped, you will receive a confirmation email containing shipment details and tracking information when available.

Processing time is separate from shipping time and must be considered when estimating when your order will arrive.

Shipping Time

Standard shipping typically takes 2–4 weeks (14–28 business days) for delivery after the order has been processed and shipped.

Shipping times may vary depending on several factors, including:

  • The destination country or region

  • Customs processing in international destinations

  • Carrier delays or logistical disruptions

  • High order volume during holidays or promotional events

  • Weather or other unforeseen circumstances

While most orders arrive within the estimated timeframe, delivery times are not guaranteed.

Shipping Locations

We currently ship to customers within the United States and select international locations. Shipping availability may vary depending on the product and the destination.

If shipping is unavailable to your region, you will be notified at checkout or shortly after placing your order.

Order Tracking

When your order has been shipped, you may receive a tracking number via email. Please allow several days for the tracking information to update in the carrier’s system.

Tracking updates are managed by the shipping carrier and may occasionally experience delays.

Customs, Duties, and Taxes

For international orders, customs duties, import taxes, or additional fees may be applied by your local government. These charges are not included in the purchase price or shipping cost and are the responsibility of the customer.

We recommend contacting your local customs office for more information about potential fees.

Delays and Shipping Issues

Although we strive to deliver orders within the stated timeframe, shipping delays can occur due to factors beyond our control, including:

  • Customs clearance procedures

  • Weather disruptions

  • Carrier service interruptions

  • High seasonal shipping volumes

We appreciate your patience and understanding if such delays occur.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. If an incorrect or incomplete address is provided and the order cannot be delivered, additional shipping fees may apply to resend the package.

If you notice an error in your shipping address, please contact us as soon as possible after placing your order.

Lost or Stolen Packages

Once a package has been handed over to the shipping carrier, we are not responsible for packages that are lost, stolen, or delayed during transit. However, we will do our best to assist customers in resolving shipping issues by contacting the carrier when possible.

If your tracking information shows that a package was delivered but you did not receive it, please contact the carrier directly for assistance.

Contact Us

If you have any questions regarding your order or this Shipping Policy, please contact our support team through our website. We are happy to assist you and will respond as soon as possible.

This policy may be updated periodically to reflect changes in our shipping procedures.